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Click on the Services icon as it appears below. c. With Windows Services open, make sure you re on the Extended Tab and it is listing the services by name in alphabetical order (this can be achieved by clicking on the Name column).

Rev How-to guide on installing using udownloader with Windows 7 Windows XP.

Rev How-to guide on installing using udownloader with Windows 7 Windows XP 2 Contents Introduction.

Installation. 3 Compass Modem Setup.

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Customer Setup Connecting to Compass DLS 5 14 Troubleshooting Support 3 Introduction udownloader has been designed to allow for Uploading and Downloading of alarm panels using the downloading software provided by the panel manufacturers via key bus connection from ipdatatel Products.

We currently support panel Uploading and Downloading for the following software: Compass 1.5 Compass 2.0 DLS 5 2 4 udownloader Installation Uninstall any previous udownloader before proceeding.

Download udownloader from Alarmdealer.com: 2) Right Click Extract the files from udownloader.zip: 3 5 3) Open the extracted folder and double click udownloaderinstaller: 4) Click Yes when the User Access Control window appears.

Follow the installation instructions by installing the udownloader application into the desired directory: a.

Click the Next button to start the installation.

Select the desired Destination Folder or leave it as the default then click Next.

Click the Next button.

Click the Install button.

Wait for the installation to complete.

A Windows Command Prompt will appear during installation.

Once the installation is complete click Finish.

Now that the installation is finished you can verify udownloader was installed correctly by looking at the bottom right of your Desktop: h.

Double click on the udownloader Icon and the following window should appear: When connecting to an ipdatatel Product using Compass, you must ensure that Enable has a check mark under the Compass Tab.

To connect back to a non-ipdatatel Product you can uncheck Enable to disable udownloader.

Compass 2.0 Modem Setup The following guide is how to set up a TCPIP Connection for Compass 2.0 which is needed for ipdatatel Products to connect via Compass.

Click on Modems 2) Click TCPIP Port Settings 9 11 3) Click Add.

Customer Setup The following guide is how to create a customer in preparation for using an ipdatatel Product.

Click Add under Customer Options.

Fill out the customer s information including: Receiver, Account, Name, Panel, Revision and most importantly fill out the IP Communication Device.

This is the Last 6 Digits of the MAC address found on your device.

Click OK when finished.

Connecting to Compass The follow guide is how to make a successful connection to a alarm panel using an ipdatatel Product and Compass 2.0.

These steps will only work assuming the udownloader Installation, Modem Setup, and Customer Setup sections have been performed properly.

After selecting the customer you created last section.

Click on the Connect icon which is resembled by the computermodem picture.

Once the Compass Communication screen is loaded, click on Connect.

Make sure the following changes have been made: Enable TCPIP is Checked.

The Network Device MAC Addr is inputted in correctly for your Customer.

Once finished, click on Connect and it will attempt to connect to the alarm panel by using your customer s ipdatatel Product.

If your connection fails, try connecting again using the settings in step 3 but instead of connecting by Use Account CSID try using First Time Communication.

If it is the first time you re connecting to the panel and the account number in the panel is FFFF there is no need to check the box Acct in Panel.

DLS 5 udownloader Setup for DLS 5 The following guide is the step by step instructions on utilizing udownloader with the DLS 5 software.

Open up udownloader and select the DLS IV Tab.

Select the Manual Radio Button and enter in the IP Address of your device (ipdatatel Product).

Leave the port 3062 and click OK.

Next you will open the DLS 5 Software and create a new account with the following parameters.

Note that the account name and account group does NOT matter.

Click Create when finished.

Lastly you can run a test connect using the following parameters.

Troubleshooting My udownloader failed to install.

Ensure that you have dotnet 4.0 installed.

Compass does not let me enter in the MAC address of my device for a customer.

If the box to enter in the MAC address of your device is missing, then your panel revision does not support UploadDownload through AlarmNet and will not work with udownloader.

Everything installed correctly and my udownloader is Enabled for Compass but I am still unable to connect.

Navigate to your host file most commonly found at: o C:WindowsSystem32driversetchosts It can be opened with the Windows Program: Notepad.

If you see the above entry in your hosts file, open a windows command prompt by going to start and search for cmd.

Type in the following: o ping controlserver.alarmnet.com After you ping the above address you should be getting responses back from If not, make sure that your ipdatatel udownloader Service is running by: a.

Click on the Services icon as it appears below.

With Windows Services open, make sure you re on the Extended Tab and it is listing the services by name in alphabetical order (this can be achieved by clicking on the Name column).

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